DIRECT TV AND AT&T Reviews and Complaints

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DIRECT TV AND AT&T Reviews

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  • DirectTV Genie system and horrible customer support



    I have been a long time customer of Direct TV. I have never had as many problems with them as I have had since we upgraded to the new Genie. I have been without service on several occasion and have spent hours on the phone with customer service. Tonight was a totally different experience as I realized the have no concern except for the bottom line. You see my service is OUT... AGAIN. Here is how this is different. Two months ago, I lost my husband. Falling asleep to the tv is the only way I can get myself to close my eyes and get some rest. When I am begging the agent to get my... More...
    (Repair Services)
    Kristashipley's Picture   Kristashipley    0 Comments   Comments
  • Horrible and Abusive Customer Service



    NEVER, NEVER BELIEVE, TRUST OR SUBSCRIBE TO DIRECT TV & ATT!!!!!!!!!!!!!! Yesterday was the day from H E L L . I have never ever experienced such incompetence, disrespect, and indifference from any business that I was trying to purchase a service from. Over an eight hour period on the phone speaking to no less than two dozen ATT and Directtv associates they could not get my installation coordinated. I was lied to, disconnected, and indifferently appologized to over and over again by associates in the sales, sales support, installation, and customer loyalty/retention departments.... More...
    (Cable TV)
    DanInMiami's Picture   DanInMiami    0 Comments   Comments

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